Notice for International Orders

Thank you for your continued patronage of the Otsuka Art Web Store.

In recent years, we have seen an increase in orders from overseas. Therefore, we have reorganized and updated our information regarding shipping methods, currency display, import taxes, etc., to make it easier to understand.

This update organizes information regarding international shipping, categorizes countries into "countries with shipping availability" and "countries with individual shipping availability," and adds guidance tailored to the specific shipping circumstances of each country and region.

These terms will be effective from March 16, 2026 .

Customers considering placing an order from overseas are requested to check the following page beforehand.

Main updates

- Organizing the process and methods for international shipping

- Added explanation regarding currency display.

- Clarification of information regarding import taxes, VAT, etc.

- Addition of distinctions between countries for which delivery is available and countries for which individual delivery is required.

- Added information regarding delivery conditions by country.

Please see the following page for details.

▶️International Orders & Shipping

We will continue to strive to improve the information provided so that our overseas customers can use our services with peace of mind.